Taxes, Customs, Duties
Statistically, well less than 1% of all Coolest-Products.com’s orders have ever been opened by Customs in the customers' destination countries.
Most countries, such as the USA, Australia and South Korea, allow free trade over the internet and will not charge any customs duty for small packages. This is because customs clearance is handled by the courier within the customers’ destination country, and our shipping team has experienced to provide correct shipping documentation and packaging.
However, in case you have special custom declaration for your order, please leave your instruction on the comment box during the checkout process. We will try to help you minimize potential duty. Please note that:
Declaring goods as a "sample"/"gift" make no difference to the assessment of the value of the goods at Customs in the vast majority of countries worldwide.
Import Taxes for Big Order Issue
We do not add any additional charges or taxes in Singapore.
However, big orders like more than one carton, most customer destination customs apply strict tax/duty assessment. Please discuss with us about what kind of order will be considered as big order that may need to pay duty.
In such case, customers have two choices:
However, when there is a custom-hold issue
Coolest-Products.com will compensate you in the following situations
We will NOT compensate customers in the following situations